Houston Auto Repair Reviews - Page 46 - Elite Auto Experts

Still thinking about which auto repair or collision repair facility to take your vehicle to in Cypress, Copperfield or the surrounding Northwest Houston communities? Don't take our word for it, read through the thousands of positive reviews Elite Auto Experts has received below! But don’t just take our word for it, you can also check out our 1,000+ positive reviews on Google! We value your opinion and have a 100% customer satisfaction guarantee. Should we fail to achieve that, we pledge to make it right. If you feel our service did not meet your standards or expectations, please reach out to us directly so we can fix it.

High-quality service and happy customers are our utmost importance. Our mission is to provide the highest quality automotive repair and maintenance services in the northwest Houston area with integrity, transparency, and outstanding customer service.

Our staff at Elite Auto Experts thank you so much for leaving your feedback! We have been providing excellent automotive services in Houston for over a decade. Sharing your review and experience allows others to trust us with their vehicle. It allows us to grow and continue to provide exceptional auto repair and collision repair services for many more years to come. Thank you for trusting us to help keep you safe on the road!

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Christine Garcia

8/16/2023

5

Love this place! Honest good hard workers.

Kendall Cook

8/16/2023

5

They were so patient, kind, and helpful! I am so grateful they were recommended to me and they took such good care of me and my car!

Dear Kendall! We are thrilled to hear such kind words! At Elite Auto Experts, we pride ourselves on ensuring that every customer is treated with patience and understanding. Our team is always here to help and ensure that both you and your car are well taken care of. Thank you for trusting us and giving us the opportunity to serve you. Your satisfaction is our biggest reward. We look forward to seeing you again and hope you'll continue to recommend us in the future. Stay safe and take care! Warm regards, Elite Auto Experts Team.

- Elite Auto Experts

Andrew Avery

8/16/2023

5

In and out! Juan Meza took care of my wheel problem in lighting speed. What a great experience. Great atmosphere. Thank you Juan for understanding my time constraints and your professionalism. Five stars!!

Dear Andrew! Thank you for your glowing review! We're delighted to hear that you had a positive experience with us and that Juan Meza was able to address your wheel problem efficiently. We understand how valuable your time is and always strive to provide quick yet quality service. Your satisfaction and trust mean the world to us. We truly appreciate your five-star rating and kind words. Looking forward to serving you again in the future. Best regards, Elite Auto Experts Team.

- Elite Auto Experts

Alonzo Warren

8/15/2023

5

I truly want to thank Smiley for his great customer care. As a Disabled Combat Veteran I appreciate his service!

Anonymous

8/14/2023

5

Edwin helped me out with my car and OMG he’s a very nice persons kept me laughing and actually took his time to check my car and to make sure we got everything that was wrong with it down before I left. I appreciate everything they do out there.

Juan Medrano

8/14/2023

5

1st time. Good customer service, helpful and friendly 👍 Definitely call me back.

Matthew Armstrong

8/9/2023

4

Took my car in for an alignment a couple times in the past week, worked with a gent named Juan in their office to find an appointment time. All of the staff were very polite and competent! I felt very confident in their services. If I had to complain about anything, it may be that they're by appointment only and they're pretty busy + not open on weekends. Great services if you call ahead, though!

Dear Matthew Armstrong! Thank you for taking the time to share your experience with Elite Auto Experts. We're pleased to hear that you've found our team, especially Juan, to be polite and competent. Our primary aim is to ensure all our customers drive away with confidence in the services we provide. We acknowledge and genuinely appreciate your feedback regarding our appointment-only policy and working hours. Our intent is to ensure the quality of service for each customer and sometimes, it means a more scheduled approach. However, we're always striving to improve, so we'll take your comments into consideration. Thank you for choosing us for your car alignment needs, and we look forward to serving you in the future. Remember to always call ahead, and we'll do our best to accommodate you! Warm regards, Elite Auto Experts Team.

- Elite Auto Experts

Shelley

8/8/2023

5

We always get the attention and expertise with regards to our repairs. I would highly recommend Elite!!

Wendi Acosta

8/8/2023

5

We had a great experience at Elite Auto Experts! I took in my 2012 Cadillac knowing it needs some fairly major work. They quoted us a very fair price, offered knowledgeable suggestions and performed the work in one day! They are definitely our new go to repair shop. They have a very nice waiting area too!

Dear Wendi! We're thrilled to read your positive review! Our team at Elite Auto Experts prides itself on offering knowledgeable suggestions and efficient service, so it's great to know that you were satisfied with the work done on your 2012 Cadillac. We understand that car repairs can sometimes be daunting, and we're here to ensure the process is as smooth and straightforward as possible. Thank you for appreciating our waiting area too – we aim to make your wait as comfortable as possible. Your trust means the world to us, and we're honored to be your new go-to repair shop. Looking forward to serving you in the future! Warmest regards, Elite Auto Experts Team

- Elite Auto Experts

Sunshyne Williams

8/8/2023

5

First-time customer, Overall experience and customer service was top notch, thank you Juan Meza for your support

Dear Sunshyne! We're so grateful you chose us for your automotive needs! It's fantastic to hear that your first experience with us met your expectations. Providing top-notch customer service is at the heart of what we do, and it sounds like Juan Meza made sure you felt well taken care of. Thank you for your positive feedback. We look forward to having the opportunity to serve you again in the future. Warm regards, Elite Auto Experts Team.

- Elite Auto Experts